Hospitality – Venue Security for Licensed Establishments
Your Professional, Polished, and Personable Security Solution
Hospitalitaity
At Alpha Protection Services, we understand that the security team at your licensed venue or pub is more than just a safeguard—they are the face of your business. The first person your patrons meet when entering your establishment is often one of our security professionals, and we take that responsibility seriously.
With a focus on professionalism, customer service, and safety, our venue security services are tailored to ensure your patrons feel welcome, your staff feel supported, and your business operates smoothly and securely. Our core role is to protect the liquor license of the venues we protect while maintaining a calm and professional demeaour at all times. All of hospitality security hosts receive extensive customer service training to ensure we represent our clients and their brand to the best of our ability.
The Face of Your Business
Our security personnel are not just guards—they are ambassadors for your establishment. We handpick licensed, experienced professionals who represent your venue with:
- A Warm Smile: First impressions matter. Our team greets your patrons with a friendly and approachable demeanour, setting the tone for a positive experience.
- Politeness and Professionalism: We prioritise customer service, ensuring our team is always polite, respectful, and attentive.
- Firmness When Needed: While we are welcoming and approachable, our team is trained to handle difficult situations with authority, ensuring your venue remains a safe and enjoyable space for everyone.
Tailored Security Solutions for Licensed Venues
Every venue is unique, and we understand the challenges that come with managing licensed premises. From pubs and bars to large hospitality venues, we provide bespoke security solutions that align with your specific requirements.
Our key services include:
- Entry Management: ID checks, managing capacity, managing compliance with liquor licensing laws.
- Conflict Resolution: Handling challenging situations swiftly and professionally to minimise disruption.
- Patron Safety: Monitoring behaviour to ensure a safe and enjoyable environment for all guests.
- Staff Support: Assisting your team in de-escalating situations and enforcing policies.
- Emergency Response: Acting quickly and effectively should any incidents arise.
Service with a Smile, Safety with Confidence
At Alpha Protection, we believe that great security is about more than just enforcing rules—it’s about creating an atmosphere of trust, safety, and enjoyment. Our team is trained to provide:
- Customer-Focused Service: We ensure our security staff are approachable and engaging, helping your patrons feel comfortable from the moment they arrive.
- Attention to Detail: From monitoring crowd behaviour to ensuring compliance with licensing regulations, our team is thorough and vigilant in their duties.
- Firm but Fair Approach: When situations require firmness, our team handles them with professionalism, ensuring minimal disruption to your operations.
Why Choose Alpha Protection for Your Venue?
Founded in 2017 by Connlan and Kieran Norton-Taylor, Alpha Protection Services is a Christchurch-based company built on the values of professionalism, quality, and customer service. As a local business, we take pride in supporting other New Zealand businesses with security solutions that reflect our commitment to excellence.
Our clients trust us because we deliver:
- A Professional Approach: Our team takes pride in their presentation, communication, and ability to adapt to your venue’s unique needs.
- Clear Communicators: Our security personnel are trained to handle situations calmly and clearly, ensuring positive outcomes for both patrons and staff.
- COVID-Compliant Practices: We prioritise health and safety and adhere to all public health guidelines.
Partner with Alpha Protection Today
0800-769-002
enquiry@alphaprotection.co.nz
Your licensed venue deserves security professionals who are not only skilled but also represent your business with pride. At Alpha Protection, we deliver venue security services that prioritise safety while enhancing the customer experience.
Get in touch today to discuss your venue’s security needs and learn how Alpha Protection can support your business.